NHTSA Complaint #10632573 — 2011 FORD EDGE

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10632573
Vehicle 2011 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage 43,700 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

I HAD JUST PURCHASED MY 2011 FORD EDGE SEL DRIVING IT FOR THE FIRST TIME AFTER DRIVING IT HOME. I WAS DRIVING ON A TWO LANE HWY WHEN I LOST POWER, A WARNING CAME UP ON THE DASH AWD OFF WITH THE LITTLE TOOL BESIDE IT. I HAD TO COAST OFF TO THE SIDE OF THE ROAD AND THANKFULLY THERE WAS A PLACE TO PULL OVER. I WAITED A FEW MINUTES THEN RESTARTED THE CAR AND IT DROVE FINE UNTIL 1 WEEK LATER WHILE I WAS DRIVING ON THE INTERSTATE IT DID THE EXACT SAME THING, THE CAR SHUT DOWN AGAIN. I DID MAKE IT TO THE SIDE OF THE ROAD THIS TIME IT DID NOT WANT TO START SO I WAITED ALITTLE LONGER AND TRIED AGAIN AND IT DID START BACK UP. I PULLED OUT AND LESS THAN 1/2 MILE DOWN THE ROAD IT SHUT DOWN AGAIN. I MANAGED TO GET IT TO THE SIDE OF THE ROAD TURNED EVERYTHING OFF RESTARTED IT AGAIN. ALL OF THIS HAPPENED AT NIGHT WITH JUST ME AND MY SON, WE WERE SCARED TO DEATH . I DID MAKE IT HOME THAT NIGHT. I CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR AND WAS TOLD THAT THEY COULDN'T SEE ME UNTIL 1 WEEK AND 2 DAYS LATER. I TOOK IT TO THE DEALERSHIPS SERVICE DEPT TODAY AND WAS TOLD THAT THEY CAN'T HELP ME WITH MY CAR SINCE IT IS A FORD AND THEY ARE A CHEVY DEALER AND I NEED TO TAKE IT TO THEIR FORD DEALERSHIP. I SHOULD HAVE BEEN TOLD THIS BEFORE I DROVE AN UNSAFE CAR 45 MINUTED DOWN THE ROAD. AFTER COMPLAINING TO THE SALESMAN WHO SOLD ME THE CAR , THEY ARE GOING TO TAKE IT TO THE FORD SERVICE DEPT FOR ME (ITS 3HRS FROM MY HOUSE) BUT THAT IS NOT UNTIL NEXT WEEK. I AM STUCK WITH AN UNSAFE CAR TO DRIVE THAT I JUST PURCHASED AND HAVEN'T EVEN MADE THE FIRST PAYMENT . *TR

Related Complaints for the 2011 FORD EDGE

Other ENGINE Complaints

#11688275 My 2011 Ford Edge stalled on the freeway March 1st 2025. I had purchased the car in 2019, and kept up with regular ma...
#11656009 There were three recalls listed on your site that are no longer active which perfectly describe what is going on with...
#11651511 Power steering leak(took it 3times to get it serviced), breaks(leak), transmission fluid leak(have to refill transmis...
#11613525 The contact owns a 2011 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal...
#11595523 The contact owns a 2011 Ford Edge. The contact stated while driving approximately 65 MPH, the vehicle was lost motive...

Recent Complaints for the 2011 FORD EDGE

#11714568 SERVICE BRAKES, HYDRAULIC The contact owns a 2011 Ford Edge. The contact stated that the brake pedal was firm while depressing with an abnormal...
#11711303 ELECTRICAL SYSTEM Back up camera problem. I have reported this before. I have difficulty remembering the date, but since I've reporte...
#11707392 SERVICE BRAKES This issue happened back June 2025 when I make a wide turn, the car automatically go into limp mode and all the light...
#11700272 ELECTRICAL SYSTEM Number one my brakes are soft they say needs abs and their is recall but not on My vin number but on Ford edge 2011if...
#11700379 FUEL SYSTEM, GASOLINE See attached document for complaint.
Check any vehicle history by VIN - Free vehicle history report