NHTSA Complaint #10632031 — 2014 FORD EDGE

SEATS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	10632031
Vehicle	2014 FORD EDGE
Component	SEATS
Date of Incident	September 9, 2014
Date Filed	September 9, 2014
Mileage	23 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE CAR SALESMAN WAS DEMONSTRATING HOW THE REAR SEAT BACKS FOLD DOWN. HE WAS ON ONE SIDE OF THE CAR, I ON THE OTHER. WE BOTH RETURNED THE SEAT BACKS TO THEIR UPRIGHT POSITIONS. HE RETURNED HIS SEAT BACK SLIGHTLY BEYOND VERTICAL. MY WIFE SAT IN THE SEAT, LEANED FORWARD, AND PULLED THE LEVER TO MOVE THE SEAT BACK TO ITS VERTICAL POSITION. THE SEAT BACK SPRUNG FORWARD. IT FORCEFULLY HIT MY WIFE'S BACK AND NECK, CAUSING HER TO NEARLY LOSE HER BREATH. IT HURT HER. THE SALESMAN THEN SAID SHE SHOULD HAVE BEEN LEANING AGAINST THE BACK WHEN SHE PULLED THE LEVER TO KEEP IT FROM SPRINGING FORWARD. THE PROBLEM IS NOT WITH THE SALESMAN AND HIS INSTRUCTIONS, IT IS WITH THE FORCE OF THE SEAT BACK SPRINGING FORWARD. *TR

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