NHTSA Complaint #10631325 — 2011 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10631325
Vehicle	2011 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	September 6, 2014
Date Filed	September 7, 2014
Mileage	36,648 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

MY VEHICLE WAS PARKED IN THE DRIVEWAY, WHERE IT HAD BEEN SINCE THE PREVIOUS DAY. I OPENED THE FRONT DRIVERS SIDE DOOR AND GOT INTO THE CAR. I PUT THE KEYS INTO THE IGNITION SWITCH AND STARTED THE VEHICLE. AT THIS POINT I CLOSED THE DRIVERS SIDE DOOR. AT THIS MOMENT I HEARD A LOUD "POP" SOUND. I LOOKED INTO THE REAR VIEW MIRROR AND SAW A LARGE HOLE IN THE GLASS OF THE UPPER CENTER PORTION OF THE REAR WINDOW. UPON FURTHER INSPECTION THE REMAINING GLASS WAS SHATTERED AND SPIDER WEBBED. THERE WAS GLASS ON THE GROUND OUTSIDE THE VEHICLE AS WELL AS IN THE REAR COMPARTMENT OF THE CAR. *TR

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