NHTSA Complaint #10631157 — 2008 FORD ESCAPE

VEHICLE SURGED FORWARD WHEN I CAME TO A STOP VEHICLE WOULD NOT GO INTO GEAR UNTIL I WAS AT 3500 -4000 RPM. I GOT ON FREEWAY &COULDN'T GET TO SPEED LIMIT. THE WRENCH LIGHT IS ILLUMINATED & WHEN I LOOKED UP DESCRIPTION IN MANUAL IT STATES IT IS THE THROTTLE CONTROL/POWERTRAIN.AFTER DOING SOME RESEARCH THEY DO HAVE RECALLS FOR THIS BUT ON THE 2009-2012 MODELS. IT ALSO SPECIFIED THAT FORD AS OF FEB. 2014 HAD ISSUED AN EXTENDED WARRANTY FOR THROTTLE BODY ASSEMBLIES FOR 2005 - 2012 FOR 10 YEARS OR 150,000 MILES. I CONTACTED FORD & THEN STATE THERE IS NO RECALL NOR CONSUMER SATISFACTION PROGRAM 13N03 FOR MY CAR. YET, THE HAVE THE SAME CONSUMER SATISFACTION PROGRAM FOR THE 2011 MILANS. THIS I KNOW CAUSE MY DAUGHTER HAS A 2011 MILAN & SHE RECEIVED NOTICE. I DO NOT UNDERSTAND HOW FORD CAN NOT COMPLY WHEN THIS ESCAPE CLEARLY HAS THE SAME PROBLEMS AS THE RECALLED VEHICLES FOR 2009-2012. ALL I WAS TOLD WAS TO GET IT FIXED & KEEP RECEIPT AND MAYBE SOME DAY COULD GET REIMBURSED. THIS IS REALLY FRUSTRATING AND ON FORD'S PART TOTALLY UNAWARE AND UNFAIR TO THEIR CONSUMERS! *TR