NHTSA Complaint #10630617 — 2010 CHEVROLET CAMARO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10630617
Vehicle 2010 CHEVROLET CAMARO
Component ENGINE
Date of Incident
Date Filed
Mileage 75,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I TOOK MY CAR INTO A CHEVROLET DEALERSHIP IMMEDIATELY AFTER I NOTICED MY ENGINE STARTED TO MAKE NOISES. A COUPLE OF HOURS LATER, I GOT A CALL FROM THE DEALERSHIP AND THEY TOLD ME THERE WAS ENGINE DAMAGE. THE SERVICE EMPLOYEE ASKED ME WHY I WAITED SO LONG TO CHANGE THE OIL IN THE CAR. I TOLD HIM THAT I WAITED FOR THE CAR OIL LIFE SYSTEM (OLS) TO ALERT ME TO CHANGE THE OIL, AND THAT IT DOESN'T ALERT ME UNTIL 8,000 TO 10,000 MILES. HE TOLD ME THAT I SHOULDN'T WAIT THAT LONG, AND HE RECOMMENDED TO CHANGE THE OIL AFTER 4,000 TO 5,000 MILES. I TOLD HIM THAT GM NEEDS TO FIX THE (OLS) TO ALERT CONSUMERS SOONER TO CHANGE THE OIL. AFTER I GOT OFF THE PHONE, I DID A GOOGLE SEARCH AND LEARNED THAT THERE WAS A RECALL ON THE 2010-2012 CHEVROLET EQUINOX WITH A FOUR-CYLINDER ENGINE, AND IT WILL GET ITS (OLS) MONITOR RECALIBRATED TO SHORTEN THE INTERVAL BETWEEN OIL CHANGES. SO I THINK GM NEED TO EXPAND THE RECALL TO COVER ALL MODELS THAT HAVE THIS PROBLEM. THE DEALERSHIP NEVER RECALIBRATED MY (OLS) SYSTEM, AND TOLD ME TO JUST BRING IT IN SOONER FOR OIL CHANGES. *TR

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