NHTSA Complaint #11681274 — 2010 CHEVROLET CAMARO

Vehicle Shipped in Unsafe Driving Condition I purchased this vehicle from Cars2us with a clear understanding that the vehicle was in good working order. I paid $500 for shipping along with $3,000 cash down. I purchased it from out of state so I had to have the vehicle shipped to my work site. When I received the vehicle off the trailer, it was borderline underivable due to the rack and pinion and power steering system being faulty. I immediately contacted the dealer and he agreed to have it repaired and advised me to “take it to a mechanic you trust”! I did so and the mechanic called me to inform me that the manager of the dealership tried to convince him to put junkyard parts on the vehicle to fix it. The mechanic was infuriated and insulted by this and advised me to contact an attorney. I paid the full amount for the repairs totaling over $2,000 because he did a job he was asked to do and rightly deserved to be paid for doing so. The mechanic and I tried multiple times to contact him for repayment and he has not paid nor responded. I have all of our conversations and will happily attach them to this email. I’m furious because the vehicle was knowingly shipped to me in an extremely dangerous condition and I was forced to drive it to my house 13 miles away as well as the mechanic shop another 6 miles. I emailed the Attorney General of Virginia and reported the incident. It’s my goal to protect other customers from experiencing this kind of behavior and treatment. If you could please help me out in any way it would be greatly appreciated. Best Regards.