NHTSA Complaint #10628580 — 2012 BMW X5 SAV

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10628580
Vehicle	2012 BMW X5 SAV
Component	POWER TRAIN
Date of Incident	July 23, 2014
Date Filed	August 26, 2014
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

AFTER REPLACEMENT OF BRAKES ON MY 2012 BMW X5, UPON RETURN, I STARTED TO FEEL A VIBRATION WHILE TURNING IN THE PARKING LOT. AFTER TWO VISITS TO THE DEALERSHIP, I WAS INFORMED THAT THE TRANSFER CASE BOX (ASSOCIATED WITH THE TRANSMISSION) HAS FAILED. THIS OCCURS 5000MILES AFTER THE WARRANTY ON THE TRANSMISSION AND ENGINE EXPIRE. I HAVE DONE A GOOGLE SEARCH ON THIS PART ON X5 MODELS, AND OTHERS HAVE REPORTED SIMILAR EXPERIENCES. THIS INCLUDES REPORTS OF FAULTY PARTS INSTALLED AT THE MANUFACTURE. BMW HAS AGREED TO COVER 60% OF THE REPAIR BILL. THIS SENDS A RED FLAG THAT PERHAPS THE MANUFACTURE IS AWARE OF THE PROBLEM AND SHOULD BE REPAIRING AT THE PROBLEM AT NO COST TO THE CLIENT. *TR

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