NHTSA Complaint #11113258 — 2012 BMW X5 SAV

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11113258
Vehicle	2012 BMW X5 SAV
Component	FUEL/PROPULSION SYSTEM
Date of Incident	May 1, 2018
Date Filed	July 24, 2018
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I AM WRITING THIS LETTER TO SEEK HELPS ON MY 2012 BMW X5 35D (VIN#: [XXX]). I HAVE EXPERIENCED DIESEL SMELL IN THE CABIN IN THE LAST COUPLE OF MONTHS AND I GOT ENGINE CHECK LIGHT CAME ON LAST WEEK. WE CHECKED THE CODE IT SAYING THE EGR COOLER IS BAD AND EGR VALVE IS NOT OPERATING. I WANT TO KNOW IS THERE ANY RECALL OR CAMPAIGN REGARDING THIS PART. THIS IS AN ENVIRONMENTAL EMISSION AND HUMAN HEALTH RELATED ISSUE. I RECALL I SAW THIS PART HAS AN EXTENDED WARRANTY 10 YEARS/120000 MILES. I HAVE BEEN A LOYAL BMW OWNER SINCE 2002 AND I WILL CONTINUE TO DO SO. BUT THIS DIESEL SMELL ISSUE IS CONCERNING ME SINCE IT'S HEALTH RELATED, ESPECIALLY WE HAVE TWO KIDS IN THE CAR EVERY DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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