NHTSA Complaint #10627736 — 2010 DODGE JOURNEY ELECTRICAL SYSTEM

Complaint Details

ODI Number	10627736
Vehicle	2010 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	August 6, 2012
Date Filed	August 23, 2014
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE DRIVING I RANDOMLY LOSE ALL INTERIOR POWER - WINDOWS, WIPERS, RADIO, AC, SIGNALS. ENGINE CONTINUES TO RUN AND STEER FINE. SHUTTING OFF IGNITION AND RESTARTING CORRECTS PROBLEM. IT HAPPENS WITH NO WARNING AND NO APPARENT CAUSE. AC BLOWER BURNED OUT ABOUT A YEAR AGO; DEALER SAID IT WAS DUE TO A SHORT AND THEY FIXED THE SHORT FOR FREE, BUT THAT DIDN'T SOLVE THE POWER LOSS PROBLEM. I'VE FOUND THAT PUSHING THE IGNITION FOB SLIGHTLY IN - OR PULLING SLIGHTLY OUT - WHEN IT HAPPENS CAN RESOLVE THE PROBLEM WITHOUT HAVING TO RESTART THE VEHICLE BUT I WORRY THAT THIS PROBLEM WILL BURN OUT THE AC BLOWER AGAIN. THIS LOSS OF INTERIOR POWER HAPPENS ON AVERAGE ONCE EVERY 4 TO 6 WEEKS; IT'S A SAFETY ISSUE SINCE I THE WIPERS OR DEFOG MAY STOP WORKING WHEN IT'S RAINING. I DON'T KNOW IF IT AFFECTS AIRBAG PERFORMANCE AND I'D RATHER NOT FIND OUT THAT HARD WAY. *TR

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