NHTSA Complaint #10626904 — 2008 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10626904
Vehicle	2008 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	August 15, 2014
Date Filed	August 20, 2014
Mileage	69,556 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

THE PASSENGER SIDE AUTOMATIC DOOR CABLE SNAPPED. THE CAR IS ONLY 6 YEARS OLD. I DID SOME RESEARCH ON THE INTERNET AND THERE ARE WIDESPREAD REPORTS OF THIS BEING A COMMON DESIGN FLAW WITH TOYOTA SIENNA AUTOMATIC DOORS. I CALLED THE DEALERSHIP AND THEY INDICATED IT WAS $1600 TO REPAIR THE CABLE. THAT IS OUTRAGEOUS! I WROTE TO TOYOTA THROUGH THEIR CUSTOMER SUPPORT SITE INQUIRING ABOUT AN EXTENDED WARRANTY I READ ABOUT REGARDING THIS ISSUE, HOWEVER THEY OPTED TO IGNORE ME AND NOT RESPOND. *TR

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