NHTSA Complaint #10621882 — 2012 HYUNDAI GENESIS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10621882
Vehicle 2012 HYUNDAI GENESIS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 5,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

I HAD THIS VERIFIED SCENARIO BY THE LOCAL HYUNDAI TECHNICIAN WHILE HE HAD THE COMPUTER HOOKED TO MY CAR AND I CONSISTENTLY DUPLICATED THE PROBLEM. WHILE QUICKLY DECELERATING FROM 25-20 MPH TO UNDER 5MPH THE TRANSMISSION DELAYS THE SHIFT FROM 3RD OR 4TH GEAR DIRECTLY TO 1ST GEAR BY 2-4 SECONDS WITHOUT ANY POWER. WHEN IMMEDIATE POWER IS NEEDED THE DELAY CAUSES ME TO GIVE IT MORE GAS IN HOPES OF MORE IMMEDIATE RESPONSE. EVENTUALLY THE CAR GIVES SUDDEN ACCELERATION OFTEN TIMES TRIGGERING THE TRACTION CONTROL TO ENGAGE. THIS HAS CAUSED A FEW NEAR MISS ACCIDENTS FOR ME. I BRING IT UP TO THE DEALERSHIP EVERYTIME I HAVE THE CAR SERVICED BUT IT DOESN'T APPEAR HYUNDAI HAS A FIX. I HAVE ALSO SENT IN THIS ISSUE DIRECTLY TO HYUNDAI USA. THE ISSUE IS THE SHIFT PATTERN FROM 3RD OR 4TH DIRECTLY TO 1ST GEAR. IF THE CAR WOULD DOWNSHIFT EVENLY 4,3,2 THEN THE PROPER GEAR WOULD BE ENGAGED WHEN POWER IS NEEDED. *TR

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