NHTSA Complaint #10621454 — 2014 CHEVROLET MALIBU

PURCHASED THIS CAR ON APRIL 22, 2014. AT 738 MILES THE VEHICLE WAS TAKEN IN FOR BRAKE ISSUES. WAS TOLD THAT I HAD TO WAIT AT LEAST TILL THE CAR HAD 1700 MILES ON IT SO THE NEW PARTS WOULD SETTLE. I READ IN A NEWS PAPER ARTICLE THAT THIS VEHICLE HAD A OPEN RECALL ON IT. I THEN RETURNED TO THE SERVICE DEPARTMENT ON MAY 16 2014. I TOLD THE SERVICE MANAGER ABOUT THE RECALL. HE STATED THAT THERE WAS NOTHING IN THERE SYSTEM CONCERNING THIS MATTER. MAKE A LONG STORY SHORT THERE WAS A VALID RECALL ON THIS CAR. I HAVE TAKEN THIS CAR BACK 4 OTHER TIMES FOR THIS BRAKE ISSUE. SERVICE DEPARTMENT STATES THERE IS NOTHING WRONG. I STILL HAVE THE INTERMITTENT BRAKE ISSUE IN WHICH ONE MECHANIC AGREED THAT HE FELT THE LONG PEDAL ON THE BRAKES.. GM STATES THAT THE CAR IS PERFORMING AS SHOULD. SOMEONE NEEDS TO CONTACT THE NEW GLOBAL SAFETY CHIEF([XXX] ). THIS SOUNDS LIKE IGNITION SWITCH DRAMA ALL OVER AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR