NHTSA Complaint #10617534 — 2009 NISSAN MURANO
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 10617534 |
| Vehicle | 2009 NISSAN MURANO |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 25,250 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
I AM THE 'SECOND' OWNER. THE VEHICLE WAS GIFTED TO ME BY MY SON. IT PASSED THE AUTOCHECK VEHICLE HISTORY REPORT. I RECEIVED THE VEHICLE 5/11/13. FAILURE MILEAGE IS APPROXIMATE. WHEN STARTING ENGINE HUGE AMOUNT OF WHITE SMOKE EXITS THE 2 EXHAUST PIPES ENGULFING ENTIRE VEHICLE. THIS HAPPENED CONTINUALLY EVERY TIME I STARTED ENGINE. CONTACTED NISSAN CONSUMER AFFAIRS DIRECTLY & WAS REFERRED TO DEALERSHIP. MY SON SPOKE DIRECTLY WITH DEALERSHIP SERVICE DEPARTMENT. THE REQUIRED 30,000 MAINTENANCE WAS PERFORMED. AFTER 1 WEEK DEALERSHIP RECOMMEND NEW ENGINE. I WAS 6 MONTHS PAST THE WARRANTY DATE, BUT NISSAN REFUSED TO HONOR IT AS I WAS A SECOND OWNER. PER MY SON'S INSTRUCTIONS DEALERSHIP REMOVED SPARK PLUGS TO SOAK TOPS OF PISTONS. LET SOAK OVER NIGHT. PERFORMED A LEAK DOWN TEST TO FIND ALL THE CYLINDERS WITH 60% OR MORE LEAKAGE FROM RINGS AND VALVES, REMOVED OIL & PERFORMED 2 ENGINE FLUSHES, CLEANED ALL OIL OUT OF INTAKE MANIFORD, REINSTALLED PLUGS, CHANGED OIL AGAIN, PERFORMED MULTIPLE ROAD TESTS. PRECEDING SERVICE INCLUDED REPLACING ENGINE AIR FILTER. PERFORMING IDLE LEARNING PROCEDURE. FUEL SYSTEM SERVICED, CLEANED FUEL INJECTORS & THROTTLE BODY. REMOVED ALL BUILD UP FROM THROTTLE CHAMBER & PLATE. PERFORMED FUEL SYSTEM SERVICE AND 6 CYL TUNE UP/6 22401-EW61C PLUG-SPARKS. SERVICED COMPLETE COOLANT SYSTEM. SERVICED AUTOMATIC TRANSMISSION, EXCHANGING FLUIDS IN CASE UP TO 6 QUARTS. PERFORMED FRONT & REAR DIFFERENTIAL FLUID EXCHANGE. DEALERSHIP KEPT VEHICLE 3-4 WEEKS, HOWEVER PROBLEM STILL EXISTS ALTHOUGH INTERMITTENTLY.
Related Complaints for the 2009 NISSAN MURANO
Other ENGINE AND ENGINE COOLING Complaints
#10662503
MUFFLER ROTTED OUT AND HAD TO BE REPLACED. *TR
#10658685
IN STOP AND GO TRAFFIC, THE AIR CONDITIONER HAD THE SWEET SMELL OF MAPLE SYRUP AND A FEW MINUTES LATER THE CHECK ENGI...
#10449017
HEAD GASKET LEAKING. *TR
#10386524
WE OWN A 2009 NISSAN MURANO SL BOUGHT NEW AND THE HEAD GASKET CRACKED LEAKING FLUIDS AND EMITTING A STRONG SMELL OF C...
Recent Complaints for the 2009 NISSAN MURANO
#11719568
ELECTRICAL SYSTEM
I was going 35 MPH, normal operation speed and there was no extreme weather or road conditions. I slowed down to get ...
#11719568
FUEL/PROPULSION SYSTEM
I was going 35 MPH, normal operation speed and there was no extreme weather or road conditions. I slowed down to get ...
#11719568
VEHICLE SPEED CONTROL
I was going 35 MPH, normal operation speed and there was no extreme weather or road conditions. I slowed down to get ...
#11707200
UNKNOWN OR OTHER
The car just had no power and the battery had no energy to it i was stalled on hwy and had to call Aaa emergency road...
#11673032
SUSPENSION
We bought our 2009 Murano new back when we were expecting our baby cause it was rated one of the safest suv on the ma...