NHTSA Complaint #10386524 — 2009 NISSAN MURANO

WE OWN A 2009 NISSAN MURANO SL BOUGHT NEW AND THE HEAD GASKET CRACKED LEAKING FLUIDS AND EMITTING A STRONG SMELL OF COOLANT. WE HAVE HAD A FEW UNPLEASANT REPAIRS, NEW BRAKES AT 30,000, NEW TIRES AT 32,000 AND NOW AT ONLY 57,000 MILES CRACKED HEAD GASKETS. WE HAVE HAD ALL THE RECOMMEND SERVICES PERFORMED. HAD WE WAITED WE JUST WOULD NEED TO GET USE TO THE SMELL OF COOLANT. IT WAS COVERED UNDER THE WARRANTY. BOTH THE NISSAN DEALER AND AN INDEPENDENT SHOP CONFIRMED THE NEED TO REPLACE BOTH HEAD GASKETS. THE ENGINE NEEDS TO BE DROPPED IN ORDER TO COMPLETE THE REPAIR. WE HAVE BEEN WAITING A WEEK FOR THE COMPLETION OF THE REPAIRS. MANY REPORTS SHOW THAT THEIR MURANO JUST WAS NOT THE SAME AFTER THE HEAD GASKET ISSUE AND WE DON'T WANT TO HAVE ANOTHER FAILURE AND FIND OUT WHAT WILL HAPPEN WHEN IT OUR NISSAN TURNS 60,001....OUR CONCERN IS THE NUMBER OF MURANO'S THAT THIS KNOWN DEFECT AFFECTS. NISSAN HAS YET TO RELEASE THIS PROPRIETARY INFORMATION. *TR