NHTSA Complaint #10617462 — 2009 FORD F-150

OUR TRUCK WAS PARKED IN A PARKING LOT. WE HAD ENTERED A STORE ABOUT TWELVE MINUTES BEFORE. NO ONE WAS IN THE TRUCK AND IT WAS TURNED OFF. SOMEONE CAME RUNNING INTO THE STORE AND YELLED THERE IS A GREEN FORD F 150 ON FIRE IN THE PARKING LOT. WE RAN OUT TO SEE THE TRUCK UP IN FLAMES. AFTER THE FIRE WAS PUT OUT THE CAB HAD MELTED AND ALL THE LEFT SIDE OF THE DRIVERS SIDE.WAS BURNED AND MELTED. THE WINDSHIELD HAD. RACKED AND BROKEN IN MANY PIECES FROM THE HOT FIRE. HAD AAA TOW THE TRUCK TO A AUTO REPAIR SHOP. IT WAS TOTALED CALLED FORD CO AND THEY TOLD ME THAT THEY HAVE HAD NO COMPLAINTS OF A SPONTANEOUS FIRE WITH THESE TRUCKS. TODAY THEY CALLED AND SAID THEY DETERMINED IT SHOULD JUST BE HANDLED WITH THE INSURANCE COMPANY. THEY TOOK NO RESPONSIBILITY. AAA HAD NOT SENT THEM ANY PAPERWORK YET ON THE INCIDENT. BUT THEY DETERMINED WITH NO KNOWLEDGE OF WHAT EVIDENCE WAS GOING TO BE REPORTED THAT THEY DID NOT HAVE TO HANDLE IT. FOUND ON GOOGLE A COMPLAINT SIGHT WHERE 44 PEOPLE HAVE HAD THE SAME PROBLEM. I AM VERY UNSATISFIED WITH THE FORD CO AND THE WAY THEY JUST DUMPED THIS ISSUE. *JS