NHTSA Complaint #11668110 — 2009 FORD F-150

The contact owns a 2009 Ford F-150. The contact stated while 45 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact pulled over to the side of the road and waited for towing assistance to tow the vehicle to the residence. An independent mechanic was contacted. The vehicle was taken to the independent mechanic and was diagnosed with an ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact related the failure to the Customer Satisfaction Program: 09C07 (Brake Stop lamp Switch Adjustment); however, the VIN was not included in the Customer Satisfaction Program. The manufacturer was notified of the failure but offered no assistance. The contact stated that the failure persisted since November 2022. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 183,000.