NHTSA Complaint #10617380 — 2012 VOLKSWAGEN PASSAT

ON JULY 16, 2014 AT APPROXIMATELY 5:00 PM, MY 2012 VOLKSWAGEN PASSAT TDI SEL PREMIUM LOST POWER ON THE HIGHWAY. THE ENGINE FAILED AND SHUT OFF WHILE I WAS TRAVELING ON INTERSTATE 95 NORTH AND LEFT ME STRANDED ON THE HIGHWAY SURROUNDED BY CARS TRAVELING AT SPEEDS GREATER THAN 65 MPH. THE ENGINE FAILURE PUT MY LIFE, MY COLLEAGUE'S LIFE AND MY FETUS'' LIFE IN DANGER AND COULD HAVE BEEN DISASTROUS FOR OTHER MOTOR VEHICLES AS WELL. MY CAR WAS TOWED TO A VOLKSWAGEN SERVICE CENTER, WHERE THEY INSPECTED THE FUEL SYSTEM AND FOUND A BROKEN BOLT. THIS BOLT HELD THE FUEL RAIL AND FUEL INJECTORS IN PLACE AND WHEN IT BROKE, CAUSED THE INJECTORS TO POP OUT OF THE CYLINDER HEAD AND THE SUBSEQUENT ENGINE FAILURE. THE INSTALLED BOLT WAS PART OF THE FUEL SYSTEM REPLACEMENT REPAIR THAT ANOTHER DEALERSHIP SERVICE CENTER, CLOSER TO MY HOME, PERFORMED BACK IN APRIL 2014. I''VE HAD THREE MAJOR INCIDENTS WITH MY VW NOW, ALL WITHIN THE LAST 3 MONTHS AND IT SEEMS TO BE STEMMING FROM THE FUEL SYSTEM REPLACEMENT. WHEN THE FUEL SYSTEM WAS REPLACED, THE SERVICE CENTER BLAMED IT ON A "BAD BATCH OF DIESEL FUEL" FROM A LOCAL GAS STATION. THEY SAID THAT WITHIN 3 WEEKS, THEY'VE HAD AROUND 25 CARS COME IN WITH THE SAME PROBLEM. MY CAR IS NOT EVEN 3 YEARS OLD AND HAS ONLY 44,000 MILES ON IT. THIS IS COMPLETELY UNACCEPTABLE. BECAUSE OF THESE INCIDENTS, THE LAST ONE OF WHICH PUT MY LIFE AS WELL AS 2 OTHER LIVES IN GRAVE DANGER, I WOULD LIKE TO SUBMIT THIS COMPLAINT, IN CASE IT IS A MORE WIDE SPREAD PROBLEM. *JS