NHTSA Complaint #10617285 — 2014 RAM PROMASTER

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	10617285
Vehicle	2014 RAM PROMASTER
Component	ENGINE
Date of Incident	July 20, 2014
Date Filed	July 29, 2014
Mileage	850 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I PURCHASED THE PROMASTER ON 7/17, ON 7/20 THE "REAR DOOR OPEN" MESSAGE SHOWED UP ON THE DASH. I TOOK IT TO THE DEALER AND LEFT IT THERE. AS OF TODAY 7/29 IT IS STILL NOT FIXED. ACCORDING TO THE SERVICE MANAGER AT SAFFORD DODGE IN WARRENTON, VA, THE "BCM", BASIC CONTROL MODULE IS THE PROBLEM. DODGE HAS SENT TWO REGIONAL TECHNICIANS TO TRY TO SOLVE THE ISSUE WHICH IS SOFTWARE RELATED. AFTER THE "REAR DOOR OPEN" MESSAGE WAS FIXED AN "ABS" MESSAGE APPEARED ON THE DASH. THAT WAS RESOLVED (SO THEY SAY) AND NOW THE BCM DOES NOT RECOGNIZE THE MIDDLE SEAT OF THE DUAL PASSENGER SEAT CONFIGURATION. THEY HAVE TRIED MULTIPLE TIMES TO REPROGRAM THE BCM BUT IT IS NOT WORKING. *JS

Related Complaints for the 2014 RAM PROMASTER

Other ENGINE Complaints

#11674526 — July 18, 2025 — 2014 ram ProMaster traveling at approximately 10 miles an hour customer states felt like it ran over Boulder vehicle ...

#11643786 — February 19, 2025 — I was mailed a recall notice from the manufacture a while back and was going to need to get the work completed in ord...

#11611532 — August 29, 2024 — The contact owns a 2014 Ram Promaster 1500. The contact stated that water was leaking from the roof into the cabin of...

#11545534 — September 20, 2023 — My 2014 Ram Promaster 2500 experienced a cooling fan seizure overheat that almost resulted in a fire similar to recal...

#11443881 — December 15, 2021 — The contact owns a 2014 Ram Promaster 3500. The contact stated while driving at slow speeds, the front-end locked up....

Recent Complaints for the 2014 RAM PROMASTER

#11706919 — POWER TRAIN — December 24, 2025 — My car will not reverse when put into reverse. No symptoms prior or any warning signs. Car will roll backwards as if ...

#11674526 — POWER TRAIN — July 18, 2025 — 2014 ram ProMaster traveling at approximately 10 miles an hour customer states felt like it ran over Boulder vehicle ...

#11643786 — UNKNOWN OR OTHER — February 19, 2025 — I was mailed a recall notice from the manufacture a while back and was going to need to get the work completed in ord...

#11611532 — ELECTRICAL SYSTEM — August 29, 2024 — The contact owns a 2014 Ram Promaster 1500. The contact stated that water was leaking from the roof into the cabin of...

#11611532 — POWER TRAIN — August 29, 2024 — The contact owns a 2014 Ram Promaster 1500. The contact stated that water was leaking from the roof into the cabin of...