NHTSA Complaint #10617222 — 2007 LEXUS RX350

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10617222
Vehicle	2007 LEXUS RX350
Component	STRUCTURE
Date of Incident	January 6, 2014
Date Filed	July 29, 2014
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THIS VEHICLE HAS A CRACK IN THE DASHBOARD PAD. WHILE THIS ONE ISN'T VERY LARGE, THE LAST LEXUS RX WE HAD, A 2004 RX 330, HAD CRACKS ALL OVER THE PAD. THE FORUM ON EDMUNDS.COM INDICATED THAT THERE WERE HUNDREDS OF OWNERS OF LEXUS RX AND GS MODELS WITH THIS COMPLAINT, AND THAT LEXUS REFUSED TO REPAIR THIS OBVIOUS MANUFACTURERS DEFECT. LEXUS ANSWERED MY COMPLAINT SAYING THAT THE CERTIFIED PRE-OWNED WARRANTY I HAVE DOESN'T COVER DASH PADS. I'M CONCERNED THAT THE CRACKS MAY HAVE AN EFFECT ON THE DEPLOYMENT OF AIRBAGS. LEXUS WOULDN'T ADDRESS THAT ISSUE. MAYBE IT'S TIME THAT YOU MADE THEM. *JS

Related Complaints for the 2007 LEXUS RX350

Other STRUCTURE Complaints

#10684122 — February 18, 2015 — THE DASHBOARD HAS DEVELOPED SEVERAL HAIRLINE CRACKS AND HAS BECOME SEVERELY BRITTLE, FOR EXAMPLE IF YOU WERE TO JUST ...

#10649113 — October 21, 2014 — EXTERIOR REAR HATCH HANDLE COVERING MELTED INTO A STICKY GOO RENDERING THE HANDLE USELESS. DEALER ADVISES THERE IS A...

#10639035 — September 25, 2014 — THE DASHBOARD HAS DEVELOPED SEVERAL HAIRLINE CRACKS AND IN ONE SPOT A SMALL PART OF THE DASHBOARD HAS DETACHED, REVEA...

#10629510 — August 29, 2014 — MY LEXUS'S DASHBOARD IS MELTING AND CRACKING. IT'S SO SOFT THAT IF I MISS THE KEY HOLE IT WILL DIG A HOLE IN THE RUBB...

#10622144 — August 13, 2014 — THE WHOLE DASHBOARD IS CRACKING. *TR

Recent Complaints for the 2007 LEXUS RX350

#11463538 — AIR BAGS — May 5, 2022 — The contact owns a 2007 Lexus RX350. The contact stated that over time she noticed that the dashboard was cracking an...

#11463538 — STRUCTURE:INTERIOR PANELS:DASHBOARD — May 5, 2022 — The contact owns a 2007 Lexus RX350. The contact stated that over time she noticed that the dashboard was cracking an...

#11352812 — ENGINE — September 2, 2020 — TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT'S WIFE STATED THAT UPON ACCELERATING THE VEHICLE AFTER EXITING A...

#11322201 — AIR BAGS — April 24, 2020 — TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WARNING LIGHT FLASHED ON A...

#11219978 — UNKNOWN OR OTHER — June 14, 2019 — DROVE 2007 RX350 APPROXIMATELY 15 MINUTES AND RETURNED TO RESIDENCE. 3 MINUTES LATER, WALKED OUTSIDE AND CAR WAS SMOK...