NHTSA Complaint #10684122 — 2007 LEXUS RX350

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10684122
Vehicle	2007 LEXUS RX350
Component	STRUCTURE
Date of Incident	February 14, 2013
Date Filed	February 18, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE DASHBOARD HAS DEVELOPED SEVERAL HAIRLINE CRACKS AND HAS BECOME SEVERELY BRITTLE, FOR EXAMPLE IF YOU WERE TO JUST SCRAPE IT WITH YOUR FINGERNAIL THE MATERIAL JUST PUTTYS UP LIKE CLAY. IF NOT REPAIRED, THE CRACKS WILL CONTINUE TO ENLARGE AND THE DASH WILL LITERALLY DISINTEGRATE, POSSIBLY AFFECTING THE DEPLOYMENT OF THE DASHBOARD AIR BAGS. I FEEL THAT THE DEFECTIVE DASHBOARD IS A MANUFACTURER'S DEFECT AND IT SHOULD BE REPAIRED/REPLACED BY LEXUS, AS IT IS A POTENTIAL SAFETY PROBLEM!!!!! *TR

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