NHTSA Complaint #10615518 — 2011 DODGE DURANGO

FROM THE PURCHASE OF THE DURANGO I HAVE HAD ISSUES WITH THE KEY FAB NOT BEING RECOGNIZED, NOT STARTING, AND THE REAR CAMERA NOT WORKING. THREE WEEKS AGO I PUT THE CAR IN REVERSE AND IT STARTED TURNING OVER (TRYING TO START AGAIN, WHILE ON). SINCE ITS A PUSH BUTTON START I TRIED TO TURN IT OFF AND TRIED FOR ABOUT 5 MINUTES BEFORE IT FINALLY WOULD GO BACK INTO PARK AND TURN OFF. I HAVE BEEN IN CONTACT WITH TWO DEALERS FOR THE DURATION OF THE ISSUE AND BOTH HAVE EITHER IGNORED THE PROBLEM OR CHARGED ME TO FIX SOMETHING. THE MOST RECENT WAS HAVING A "NO START SITUATION" WHERE THE FUEL RELAY NEEDED TO BE REPLACED. SUPPOSEDLY THIS WAS GOING TO FIX ALL MY PROBLEMS. THE DAY AFTER GETTING THE CAR BACK, IT FAILED. NO START WHILE SITTING IN FRONT OF A CUSTOMERS HOUSE. AND OF COURSE, THE THREE WARRANTY'S I HAVE DO NOT COVER THE ISSUE AND SINCE THEY NEVER "DIAGNOSED" THE PROBLEM WHEN I BROUGHT IT IN DAYS AFTER PURCHASE I AM TO PAY ALL OUT OF POCKET FEES. *TR