NHTSA Complaint #10615506 — 2011 TOYOTA PRIUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10615506
Vehicle	2011 TOYOTA PRIUS
Component	ELECTRICAL SYSTEM
Date of Incident	July 10, 2014
Date Filed	July 22, 2014
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

AS THE NAVIGATION/GPS SYSTEM WAS BEING USED ON A LONG TRIP, THE BACKLIGHT SUDDENLY BURNED OUT. UPON TOUCH, THE SCREEN WAS EXTREMELY HOT. (IT DID NOT COOL DOWN UNTIL APPX. 1 HOUR AFTER THE BACKLIGHT HAD MALFUNCTIONED. WITH THE BACKLIGHT NOT WORKING, IT RENDERS THE ENTIRE NAVIGATION SYSTEM, BLUETOOTH, BACK-UP CAMERA, AUDIO SYSTEM/CD PLAYER USELESS AND NOT USEABLE.(ENTIRE SCREEN IS BLACK.) ALTHOUGH THE VEHICLE IS ONLY 2 1/2 YEARS OLD, IT IS NO LONGER COVERED UNDER THE MANUFACTURER'S WARRANTY. THE PART COSTS BETWEEN $2400 AND $4500 TO REPLACE. NUMEROUS COMPLAINTS HAVE BEEN RECORDED ON VARIOUS COMPLAINT BOARDS ABOUT THE SAME ISSUE ON 2010 AND 2011 PRIUS CARS BY CONSUMERS. *TR

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