NHTSA Complaint #10610962 — 2011 BMW 328I

ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10610962
Vehicle 2011 BMW 328I
Component ENGINE
Date of Incident
Date Filed
Mileage 118,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State FL

Consumer Description

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE SERVICE ENGINE SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE VANOS SOLENOID VALVES AND THE CAM SHAFT BEARING LEDGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE IGNITION COILS NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO DEALER, WHERE IT WAS LATER DIAGNOSED THAT THE VANOS ASSEMBLY BOLT WAS DEFECTIVE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V176000 (ENGINE). THE RECALL REPAIRS WERE NOT PERFORMED. HOWEVER, THE DEALER REPLACED TWO ENGINE COILS, CHANGED THE OIL, REPLACED A WHEEL SENSOR, DRAINED THE BRAKE FLUID AND REPLACED A MICRO-FILTER. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. UPDATED 09/02/14*LJ UPDATED 11/7/2014 *JS

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