NHTSA Complaint #10610820 — 2014 ACURA MDX

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10610820
Vehicle 2014 ACURA MDX
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 42 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VT

Consumer Description

WE RECENTLY PURCHASED (6/25/14) AN 2014 MDX ACURA. WHEN THE CAR IS IN MOTION (AT ANY SPEED) AND DOOR LOCKS ARE ENGAGED IN THE LOCK POSITION, THE DOOR HANDLES OPEN THE DOORS. THERE IS NO WAY TO PREVENT THE PASSENGER SIDE DOOR FROM OPENING IF THE INSIDE HANDLE IS PULLED WHILE THE CAR IS IN MOTION. I CALLED THE DEALER, RESPONSE WAS THAT IS THE DESIGN OF THE CAR, I CONTACTED ACURA CUSTOMER CARE SPOKE WITH [XXX] AND WAS TOLD THE SAME, IT'S THE DESIGN OF THE CAR TO MAKE IT EASY FOR THE PASSENGER AND DRIVER TO EXIT THE CAR. MY CONCERN IS OBVIOUS AND THE CUSTOMER CARE AGENT AGREED, BUT THERE IS NO RECOURSE. IF THE DOOR HANDLE IS PULLED WHILE THE CAR IS IN MOTION THERE COULD BE CATASTROPHIC INJURY OR ACCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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