NHTSA Complaint #11585804 — 2014 ACURA MDX

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11585804
Vehicle 2014 ACURA MDX
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

My vehicle was part of a recall and Acura extended warranty protection for the paint between the windshield and sunroof. This was a manufacturer defect with the paint when the car was made. It did not happen to my car until October 2023 and Acura will not fix the paint due to end of the warranty extension that was issued by NHTSA. I was told to contact you from Acura corporate. They said the regulation to not cover any vehicles with this paint issue, was coming from NHTSA. The paint was applied incorrectly when the car was made and it’s causing a big circle of paint to randomly come off of the area of the car between the windshield and sunroof. I’m concerned the paint will continue to chip away and start coming off in large pieces. This is a manufacturer defect and should not be time limited.

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