NHTSA Complaint #10610717 — 2012 FORD EDGE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 10610717 |
| Vehicle | 2012 FORD EDGE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 16,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
AFTER ONE AND A HALF MONTHS OF DRIVING MY NEWLY PURCHASED 2012 FORD EDGE SEL, THE BRAKES WERE HARD AND I LITERALLY HAD TO STRAIN MY FOOT AND LEGS TO THE PULP AND GIVE IT ALL THE PRESSURE I COULD TO GET IT TO STOP AND TO AVOID HITTING SOMETHING OR RUNNING INTO SOMEONE. IT WAS THE MOST HORRIBLE AND STRESSFUL EXPERIENCE I EVER HAD DRIVING AND ESPECIALLY SINCE THE CAR HAD BEEN JUST PURCHASED LESS THAN TWO MONTHS WHEN THIS STARTED HAPPENING. WHAT A NIGHTMARE IT WAS!!!!! THE CAR IS CURRENTLY AT THE FORD PLACE BEING REPAIRED AND HAS BEEN THERE SINCE FRIDAY, JULY 11, 2014. THEY HAD TO ORDER A POWER BOOSTER AND REPLACE THAT AND WHATEVER ELSE THAT WAS NEEDED TO MAKE THE BRAKES WORK PROPERLY. THERE IS A LOT THEY ARE NOT SHARING WITH ME AND AFTER READING OTHER COMPLAINTS AND REPORTS CONCERNING THIS VERY SAME MODEL, I CAN SEE WHY THEY ARE BEING SO EXTREMELY VAGUE WITH ME WHEN I ASK QUESTIONS. ANOTHER ISSUE IS THAT THE VEHICLE IS SUPPOSED TO BE A FUEL ECONOMY VEHICLE AND EVEN THOUGH IT DOESN'T COST THAT MUCH TO RE-FUEL, IT SURE DOES NEED REFUELING MORE FREQUENTLY THAN I EVER EXPECTED. I ONLY DO LOCAL DRIVING MOSTLY TO AND FROM WORK OR TO THE LOCAL NEIGHBORHOOD STORES AND SO FORTH, AND AS SOON AS I ACCELERATE, I CAN SEE THE GAS GAUGE JUST GOING DOWN, DOWN, DOWN. I AM BEGINNING TO THINK WITH ALL DUE RESPECT THAT FOR A VEHICLE THAT COST AS MUCH AS THEY SOLD IT TO ME FOR, I MAY HAVE PURCHASED A LEMON OR THE EDGE IS JUST NOT ALL THAT IT IS CRACKED UP TO BE. HIGHLY DISAPPOINTED AND EXTREMELY FRUSTRATED. NOW I CAN UNDERSTAND WHY I HAVE HEARD THAT FORD STANDS FOR FIX OR REPAIR DAILY. *TR
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