NHTSA Complaint #10608774 — 2004 CHRYSLER PACIFICA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10608774
Vehicle	2004 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	June 16, 2014
Date Filed	July 7, 2014
Mileage	183,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHILE IN FOR INSPECTION IN JUNE '14, WE WERE ADVISED BY THE MECHANIC THAT THE ENGINE CRADLE ASSEMBLY HAD RUSTED THROUGH AND WAS UNSAFE - THEY WOULD NOT PASS IT THROUGH INSPECTION. OTHERWISE, THE CAR IS IN EXCELLENT CONDITION, AND HAS BEEN MAINTAINED PROPERLY THROUGHOUT OUR OWNERSHIP. OUR RESEARCH INDICATES THIS IS A PROBLEM WITH THE INITIAL FACTORY PAINT APPLICATION - IT WAS DEFECTIVE AND ALLOWED FOR PREMATURE CORROSION OF THE CRADLE ASSEMBLY. THERE ARE MANY INSTANCES OF THIS POSTED ON THE INTERNET (SOME OF WHICH HAVE BEEN ADDRESSED BY CHRYSLER - BUT NOT ALL). THIS IS DANGEROUS AND SOMETHING SHOULD BE DONE BEFORE ACCIDENTS START HAPPENING (ESPECIALLY WITH CHILDREN INVOLVED GIVEN THIS VEHICLE IS A MINIVAN). *JS

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