NHTSA Complaint #10608195 — 2011 TOYOTA CAMRY

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number 10608195
Vehicle 2011 TOYOTA CAMRY
Component VISIBILITY
Date of Incident
Date Filed
Mileage 70,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

THE SUN VISOR STOPPED WORKING PROPERLY AND WOULD NOT STAY UP OR WOULD NOT STAY WHERE I PUT IT AND WOULD AFFECT MY VISIBILITY WHEN DRIVING. ULTIMATELY, THE VISOR BECAME DETACHED. THIS IS APPARENTLY A KNOWN PROBLEM TO TOYOTA. MY VEHICLE (A 2011 CAMRY) IS NOT WITHIN THE "EXTENDED WARRANTY" COVERAGE THAT TOYOTA HAS IMPLEMENTED FOR THIS KNOWN PROBLEM. IT DOESN'T MAKE SENSE THAT TOYOTA KNOWS THE SUN VISOR IS A PROBLEM, HAS RECALLED SOME VEHICLES BECAUSE OF THIS PROBLEM, BUT REFUSES TO INCLUDE OTHER VEHICLES--MANUFACTURED IN THE SAME YEAR AS THOSE VEHICLES INCLUDED IN THE RECALL, NO LESS--THAT ARE ALSO EXPERIENCING THE SAME PROBLEM. IF YOU CAN "ENCOURAGE" OR FORCE TOYOTA TO EXTEND THEIR "EXTENDED WARRANTY"/SUN VISOR RECALL TO OTHER VEHICLES EXPERIENCING THE SAME PROBLEM, I WOULD APPRECIATE IT. AS IT IS NOW, I WILL HAVE TO PAY OUT OF POCKET FOR THE REPAIR, AND THIS WILL BE A HARDSHIP AS MY FAMILY IS EXPERIENCING SEVERE FINANCIAL PROBLEMS. *TR

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