NHTSA Complaint #10607520 — 2007 FORD EDGE

BOUGHT THE CAR USED FROM A FORD DEALER WITH 46,138 MILES AND PURCHASED AN EXTEND WARRANTY 07/17/2010 IN DEC 2010 NOTICED A SMELL FROM CAR , TOOK IT TO A LOCAL REPAIR SHOP, HE PRINTED ME OUT THE FORD TSB 09-25-7 THAT IDENTIFIED THE PROBLEM WITH THE RIGHT HAND INT SHAFT LEAK ON THE POWER TRANSFER UNIT (PTU) I TOOK TO A LOCAL FORD DEALERSHIP, THEY CONFIRMED THE PROBLEM AND FIXED, UNDER THE ORIGINAL CAR WARRANTY.(55,799 MILES) IN AUG 2012 NOTICED THE SAME SMELL, WENT AN OTHER FORD DEALERSHIP(9-12-12), SAME PROBLEM WITH PTU SEALS, AND NOT COVERED UNDER THE EXTENDED WARRANTY. PAID APPROXIMATELY $800 TO REPAIR. IN MAY 2014 SAME SMELL AGAIN, TOOK BACK TO THE DEALER WHO DID THE LAST REPAIR (6-27-14), PTU AGAIN, EXCEPT THIS TIME IT NEEDED SEALS PLUS A NEW PTU OVER $1,400 TO REPAIR. THE SMELL COMES FROM THE FLUID DRIPPING ONTO THE EXHAUST, NOT SURE HOW TOXIC OR FLAMMABLE IT IS BUT I KNOW IT CAN'T BE GOOD FOR YOU. THIS IS NOT CAUSED BY MISS USE OF THE CAR OR LACK OF MAINTENANCE. IT IS FORD POOR DESIGN, AND I REALIZE MISTAKES HAPPEN, BUT STAND BEHIND YOUR PRODUCT. *TR