NHTSA Complaint #10606746 — 2007 SATURN ION

AFTER ABOUT A YEAR OF HAVING MY SATURN ION I WAS DRIVING ON 94 GOING THE NORMAL SPEED LIMIT WHEN I LOST CONTROL OF MY CAR. MY WHEEL LOCKED UP CAUSING ME TO HOT MY BREAKS UNABLE TO STEER ANOTHER VEHICLE ANS MINE COLLIDED AT 45-50 MPH. MY AIRBAGS DID NOT DEPLOY. UNTIL NOW I DID NOT THINK ANYTHING OF IT UNTIL YOU GUYS SENT ME A LETTER ABOUT THE RECALLS ON BOTH THE IGNITION SWITCH (IF MY KEYS FELL OUT MY WHEEL WOULD LOCK) AND OR IF MY POWER STEERING WENT OUT I WOULD LOSE CONTROL AS WELL. I NEVER HAD ANY PREVIOUS ACCIDENTS NOT EVEN A FENDER BENDER. ALSO WHEN I CALLED ABOUT THIS RECALL I WAS TOLD TO BRING MY CAR IN AND GET IT SWITCHED FOR A RENTAL FOR 6-8 WEEKS UNTIL MY CAR WAS FINISHED. WHEN ARRIVING THERE WAS NOT A RENTAL AVAILABLE SO I WAS TOLD I WOULD HAVE ONE WITHIN THE NEXT 3 DAYS TOPS. I WAITED 5 DAYS AND CALLED DEALERSHIP AGAIN. I WAS THEN TOLD I WOULD BE GETTING A RENTAL FROM ENTERPRISE AND BECAUSE OF MY LONG LATE HOURS AT WORK THE VEHICLE WOULD BE DROPPED OFF THAT EVENING TO COME GET AFTER WORK. WHEN ARRIVING THERE THE BALL WAS DROPPED ONCE AGAIN AND I DID NOT HAVE A RENTAL. THE GUY HELPING ME SCRAMBLED AND FOUND A RENTAL SOMEHOW AND SENT ME HOME IN IT AGAIN STATING IT WOULD BE 6-8 WEEKS. 4 DAYS LATER THEY CALLED ME STATING I NEED TO BRING THE RENTAL BACK BECAUSE IT WAS SOLD. AFTER DRIVING ALL THE WAY THERE ONCE AGAIN AND GETTING MY 2ND RENTAL I WAS CALLED THE VERY NEXT DAY SAYING MY VEHICLE WAS DONE. I DON'T UNDERSTAND ALL THE MISCOMMUNICATION AND WHY I HAD TO WASTE MY TIME AND GAS MONEY FOR GMC MAJOR SCREW UPS. THIS RECALL HAS UPSET MY ENOUGH WHERE IM NOT SURE IF I WILL BUY A GM VEHICLE EVER AGAIN. *TR