NHTSA Complaint #10605595 — 2010 BUICK ENCLAVE

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED WHILE DRIVING 10 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO CONTROL THE VEHICLE. NONE OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT ENGAGED THE ACCELERATOR PEDAL AND THE POWER STEERING BEGAN TO FUNCTION NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 40,200.