NHTSA Complaint #10604902 — 2014 FORD FOCUS ELECTRIC ELECTRICAL SYSTEM

Complaint Details

ODI Number	10604902
Vehicle	2014 FORD FOCUS ELECTRIC
Component	ELECTRICAL SYSTEM
Date of Incident	June 20, 2014
Date Filed	June 21, 2014
Mileage	2,850 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CAR WAS IN THE GARAGE WITH FULLY CHARGED. I TRIED TO START CAR AND I GOT MESSAGE "SAFE MODE SHUTDOWN" ON THE RIGHT SCREEN AND "STOP SAFELY NOW" ON THE LEFT SCREEN. CAR LIGHTS START BLINKING AND AFTER A WHILE WHOLE CAR SHUTDOWN AND DISABLED. CAR IS NOT RESPONDING REMOTE KEY. BACK DOOR IS LOCKED AND CAN'T OPEN. I TRIED TO PUT BACK TO CHARGED AND NOTHING CHANGED AT ALL. I CALLED FORD ROAD SIDE ASSISTANCE AND TAKING CAR TO SERVICE TOMORROW. *TR

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