NHTSA Complaint #10604463 — 2010 BUICK ENCLAVE

MY 2010 BUICK ENCLAVE, WITH 60,000 MILES LOST POWER STEERING WHILE I WAS TRAVELING ON THE HIGHWAY. THE STEERING BASICALLY LOCKED UP, I HAD GREAT DIFFICULTY GETTING THE VEHICLE OFF ON AN EXIT, SO THAT I COULD CALL FOR HELP. I HAD TO BE TOWED TO A DEALER. I WAS TOLD THAT THE THERE HAD BEEN A LEAK IN THE RACK AND PINION ASSEMBLY LEADING TO PUMP FAILURE AND GEAR DAMAGE, THEIR ESTIMATE TO FIX: $1800. I WAS ALSO TOLD BY THE SERVICE DEPARTMENT AT THE DEALER THAT THE ENGINE MOTOR MOUNTS ARE LOOSE, THE ENGINE PHYSICALLY MOVES ABOUT 6 INCHES WHEN THE ACCELERATOR IS PUSHED. *TR