NHTSA Complaint #10604329 — 2000 FORD WINDSTAR

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10604329
Vehicle 2000 FORD WINDSTAR
Component SUSPENSION
Date of Incident
Date Filed
Mileage 139,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

MY VAN HAS HAD WEIRD SWAYING ISSUES WHEN GOING VERY SLOWLY OR FAST LIKE HIGHWAY SPEEDS. FINALLY THE OTHER DAY, THE AXLE BROKE. THE REAR ONE. THAT WAS RECALLED. THEY WERE SO BAD IN THESE VEHICLES, FORD WAS BUYING THEM BACK AND GIVING PEOPLE RENTAL CARS UNTIL THEY WERE FIXED. I WAS TOLD THEY WON'T FIX IT AT A DEALERSHIP, THEN FORD SAID THE SAME! THEY WON'T FIX A PART THAT IS BROKEN AFTER HAVING A KNOWN PROBLEM, SO KNOWN THAT THERE WAS A HUGE RECALL AND THEY WERE DOING BUYBACKS BECAUSE OF IT? BUT THEY WON'T FIX MINE? I HAVE TO WALK MILES TO THE GROCERY STORE AND MILES TO WORK. THIS SHOULDN'T BE MY PROBLEM. MY ENTIRE FAMILY WAS IN THE VAN WHEN IT BROKE. THEY ALL COULD HAVE DIED! FORD DOESN'T CARE! THEY WON'T EVEN FIX A PART THAT THEY KNOW THEY SCREWED UP ON AND WERE FIXING! SUCH CRAP. *TR

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