NHTSA Complaint #10598909 — 2012 DODGE RAM 2500
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10598909 |
| Vehicle | 2012 DODGE RAM 2500 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MT |
Consumer Description
I RECEIVED A RECALL NOTICE IN JANUARY 2014 FOR A RECALL AND MANDATORY REPLACEMENT OF THE LEFT TIE ROD BALL STUD. I CALL MY DEALER RIGHT AWAY BUT THEY DID NOT HAVE ANY PARTS. I RECENTLY WENT IN FOR SERVICE AND THEY CHECK MY TRUCK AND SAID EVERYTHING LOOKED OK BUT IT DOES NEED TO BE REPLACED SINCE IN IS ON THE MANDATORY LIST. THERE ARE 186 PEOPLE ON THAT LIST AND THEY ONLY GET A REPLACEMENT PART AFTER THEY INSTALL ONE. THE AVERAGE TURN AROUND TIME FOR PARTS IS 4 DAYS. THAT MEANS THAT SOME PEOPLE WILL HAVE TOO WAIT UP TO 2 YEARS BEFORE THERE TRUCK GETS REPAIRED. I THINK THIS IS A LITTLE RIDICULOUS. I LIVE IN A RURAL AREA AND DO A LOT OF TRAVEL IN VERY RURAL AREAS. IF I BREAK DOWN I MIGHT BE STUCK FOR DAYS TO GET OUT AND SAME FOR A LOT OF OTHER PEOPLE THAT LIVE UP HERE. *TR
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