NHTSA Complaint #10598898 — 2011 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10598898
Vehicle	2011 FORD ESCAPE
Component	STEERING
Date of Incident	May 22, 2014
Date Filed	June 17, 2014
Mileage	37,588 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE MAKING A TURN, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,588 AND THE CURRENT MILEAGE WAS 37,850. UPDATED 10/02/14*LJ THE CONSUMER STATED THE VEHICLE WAS DIAGNOSED AT TOM PECK DEALERSHIP. THE FAILURE WAS FOUND TO BE DUE TO THE DEFECTIVE STEERING TORQUE SENSOR. UPDATED 3/10/2015 *JS

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