NHTSA Complaint #10598534 — 2008 FORD ESCAPE

WRENCH LIGHT CAME ON AND I IMMEDIATELY TOOK MY VEHICLE TO JOHN BLEAKLEY FORD FOR A DIAGNOSTIC TEST TO SEE WHAT WAS GOING ON. I NOTICED THAT THE VEHICLE WAS STALLING WHILE GOING UPHILL AND SOMETIMES WOULD NOT GO MORE THAN 20. THEN WHEN DRIVING IN THE CITY THE VEHICLE WOULD SOMETIMES JERK. THIS IS A VERY NERVOUS FEELING!!! I WAS TOLD THAT IT IS A FACTORY PROBLEM & TOLD TO CONTINUE DRIVING IT. I WAS TOLD BY THE SERVICE MGR TO CONTACT THEM IN JANUARY AFTER HE CONTACTS FORD. I CALLED AND EMAILED OFTEN AD IT IS A NERVOUS FEELING TO DRIVE A CAR LIKE THIS. I FINALLY WAS ABLE TO FOLLOW UP WITH THE SERVICE MGR WHO AVOIDED ME UNTIL MAY 2014, AND HE ONLY SPOKE TO ME AFTER I CONTACTED MR BLEAKLEY! I HAVE QUOTED PRICES FOR A REBUILT TRANSMISSION AND A NEW TRANSMISSION WHICH IS VERY EXPENSIVE. I AM STILL TRYING TO FIGURE OUT WHAT HAPPENS WHEN FORD CUSTOMERS DO NOT FIND THE MONEY TO MAKE EXPENSIVE REPAIRS. THE MILEAGE IS TOO LOW TO NEED A TRANSMISSION. ALSO I HAVE MAINTAINED MY CAR GOOD. THIS IS DANGEROUS & UNBELIEVABLE!!! *TR