NHTSA Complaint #11589075 — 2008 FORD ESCAPE

The contact called on behalf of his girlfriend who owns a 2008 Ford Escape. The contact stated that after starting the vehicle, the steering wheel was firm and difficult to maneuver. After coming to a stop, the failure progressed, and the steering wheel became extremely firm. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a steering sensor rotation failure. The vehicle was not repaired. The contact stated that the failure recently occurred and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The vehicle was not diagnosed or repaired after the recent failure. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was 161,432.