NHTSA Complaint #10598279 — 2013 FORD C-MAX HYBRID

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10598279
Vehicle	2013 FORD C-MAX HYBRID
Component	FUEL/PROPULSION SYSTEM
Date of Incident	December 31, 2013
Date Filed	June 14, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

ON OR ABOUT12/21/2013C-MAX FAILED TO START, LATE ON RAINY NIGHT ON FEDERAL RESERVATION. HYBRID BATTERY FAILED. SHEEHY MARLOWE HEIGHTS RECHARGED HYBRID BATTERY CHANGED SOFTWARE RETURNED CAR. WITH MILEAGE REDUCTION TO 38 MPG CAR WAS DEFINED AS A MIXTURE BETWEEN 2013 AND 2014 PART BUILD. ON 31 MAY 2014 CAR AGAIN FAILED TO START. HYBRID BATTERY FAILED. SERVICED BY SHEEHY FORD SPRINGFIELD RETURNED 2 DAYS LATER WITH MILEAGE REDUCTION TO 38 MPG. REQUESTED FORD ENGINEERING REVIEW OF TWO FAILURES. NO REPORT FROM FORD AS OF THIS DATE. *JS

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