NHTSA Complaint #10807256 — 2013 FORD C-MAX HYBRID

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	10807256
Vehicle	2013 FORD C-MAX HYBRID
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	November 18, 2015
Date Filed	November 28, 2015
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

AT FIRST THE CMAC WOULD NOT START FOLLOWED BY ALL THE ELECTRICITY IN THE GOES DEAD (HORNY LIGHTS RADIO NOW HAVE EVERYTHING). I WAS THEN DRIVING AT ABOUT 45 MPH THE CAR SLOWED DOWN BY ITSELF WHILE I WAS PRESSING THE GAS TO ABOUT 5 MPH AND I COULD NOT GO ABOVE THAT. THE SLOWDOWN WAS IMMEDIATE LIKE THE CAR DOWNSHIFTED IN THE LOWER GEAR. THE DEALER SAYS THEY DO NOT KNOW WHAT CAUSED IT BUT THEY SAW THE 12VOLT BATTERY ADD A BAD CELL AND SO THEY BELIEVING THAT THAT'S WHAT COULD'VE CAUSED ALL THE PROBLEMS.I CONTACTED FORD AND THEY SAID TO LET THE DEALER HANDLE IT. MY MAIN CONCERN IS THE CAR COMING TO ALMOST A FULL STOP IN THE MITTS OF HIGH-SPEED ESPECIALLY WITH NO PRIOR WARNING OR INDICATIONS.

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