NHTSA Complaint #10598154 — 2007 SUZUKI FORENZA POWER TRAIN

Complaint Details

ODI Number	10598154
Vehicle	2007 SUZUKI FORENZA
Component	POWER TRAIN
Date of Incident	March 4, 2008
Date Filed	June 13, 2014
Mileage	14,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I AM THE OWNER OF A 2007 SUZUKI FORENZA WITH A RECURRING TRANSMISSION RANGE SENSOR FAILURE. OUT OF THE 7 YEARS I HAVE OWNED THE VEHICLE, I HAVE HAD TO REPLACE THE TRANSMISSION RANGE SENSOR EVERY 14 MONTHS LIKE CLOCKWORK. NO OTHER DEALER OTHER THAN AN AUTHORIZED SUZUKI DEALER IS ABLE TO REPLACE THE RANGE SENSOR. THE FAILURE CAUSES THE VEHICLE TO ABRUPTLY ENGAGE INTO NEUTRAL WITHOUT WARNING. ON SEVERAL OCCASIONS, I HAVE ATTEMPTED TO ACCELERATE FROM A COMPLETE STOP AND THE VEHICLE WOULD DRAG OR WOULD NOT ACCELERATE OVER 10 MPH. ON ONE INSTANCE, I WAS REAR-ENDED DUE TO THE FAILURE BUT LUCKILY NO ONE WAS INJURED. I BELIEVE THAT SUZUKI KNOWS THERE IS AN ISSUE WITH THE SENSOR, WHICH IS A MAJOR PROBLEM FOR AN SUCH AN IMPORTANT COMPONENT ON THE VEHICLE. THIS COULD COST SOMEONE THEIR LIFE! PLEASE DO SOMETHING OR AT LEAST HAVE SUZUKI STOP REPLACING THE FAILURE PART WITH A DEFECTIVE PART THAT THEY KNOW IS GOING TO FAIL WITHIN 14 MONTHS. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 92,000. *JS

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