NHTSA Complaint #11443757 — 2007 SUZUKI FORENZA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11443757
Vehicle	2007 SUZUKI FORENZA
Component	AIR BAGS
Date of Incident	October 6, 2021
Date Filed	December 14, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Air Bag light came on in the Dash, also passenger seat belt not on light came on in the clock. I took the car to Planet Automotive Group here in Charlotte, they ran a Diagnostic on the vehicle and found a b1448 code for passenger seat mat defect. I called the manufacture at [XXX] talked to a person named [XXX], I was told this is no longer under warranty and they could not help. I disagreed with her, told her this was a very serious safety issue and they should help with the cost of replaced/repair. Was told sorry. Need you help am 85 year old and don't have funds for new seat which cost $3750.00 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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