NHTSA Complaint #10597936 — 2001 TOYOTA TACOMA STRUCTURE:BODY

Complaint Details

ODI Number	10597936
Vehicle	2001 TOYOTA TACOMA
Component	STRUCTURE:BODY
Date of Incident	June 27, 2012
Date Filed	June 12, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

WE RECEIVED A RECALL NOTICE ON THE VEHICLE FOR THE FRAME RUSTING TO QUICKLY. THE COMPANY'S RECALL NOTICE STATED WE COULD TAKE IT TO THE LOCAL DEALERSHIP FOR THE FRAME TO BE SPRAYED WITH AN UNDERCOAT. WHEN WE TOOK IT TO A DEALERSHIP, WE WERE TOLD WE HAD "MISSED THE WINDOW OF OPPORTUNITY TO HAVE IT SPRAY COATED." WE MISSED IT BY ONE WEEK. TWO DEALERSHIPS WERE NOT WILLING TO SPRAY THE FRAME OF THE VEHICLE. WHEN WE RECEIVED THE RECALL NOTICE, THERE WAS NO NOTIFICATION WE HAD UNTIL A CERTAIN DATE TO GET THIS DONE. MANY PEOPLE LEAD BUSY LIVES, WORKING. WE MISSED IT BY ONE WEEK. I HAVE WRITTEN TO THE TOYOTA CO. IN MA. AND I HAVEN'T HEARD BACK AT ALL. NOW I HAVE A VEHICLE I CAN NOT DRIVE, INSPECT, OR REGISTER, DUE TO THE POOR QUALITY WHEN IT WAS MANUFACTURED. NOW THE CO. ISN'T WILLING TO STAND BEHIND ITS PRODUCT. *TR

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