NHTSA Complaint #10597070 — 2012 DODGE RAM 2500
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10597070 |
| Vehicle | 2012 DODGE RAM 2500 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IA |
Consumer Description
I RECEIVED THE RECALL NOTICE IN JANUARY 2014 AND WENT TO MY LOCAL DEALER. THEY SAID TO CHECK BACK IN FEBRUARY. I CALLED IN FEBRUARY AND THEY SAID CHECK BACK IN MARCH. I WAS TOLD THAT THE PARTS AREN'T EVEN AVAILABLE. I CHECKED AGAIN IN APRIL, THEY SAID CALL BACK IN MAY WHICH I DID AND MY PARTS WERE ORDERED MAY 1, 2014. IT'S JUNE 9, 2014 AND I CALLED MY DEALER TO FIND OUT WHEN TO BRING MY TRUCK BACK. THEY SAID IT WILL BE A COUPLE MONTHS BECAUSE THEY ARE ONLY GIVEN A COUPLE PARTS AT A TIME. FORTUNATELY I'VE NOT HAD AN ACCIDENT BUT YOU WOULD THINK FOR A STEERING DEFECT THE MANUFACTURER WOULD MAKE THIS PART A PRIORITY. MY COMPLAINT IS THAT NEITHER THE MANUFACTURER OF THE VEHICLE NOR THE FAULTY PART HAVE REMOTELY RESPONDED IN AN ACCEPTABLE TIMEFRAME FOR A DEFECT THAT COULD RESULT IN SERIOUS INJURY OR PROPERTY DAMAGE. *TR
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