NHTSA Complaint #10596149 — 2014 CADILLAC XTS

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 10596149
Vehicle 2014 CADILLAC XTS
Component STRUCTURE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

S10 DIRECT REPLY EXPRESSING CONCERNS ABOUT THE BRAKING SYSTEM ON HIS 2014 CADILLAC XTS, HIS FOOT CATCHES ON THE NOISE SLEEVE UNDERNEATH THE STEERING COLUMN AND DOES NOT ALLOW THE BRAKE PEDAL TO BE FULLY DEPRESSED. *SMD THE DEALER INFORMED THE CONSUMER, THERE WAS NO FIX FOR THE PROBLEM, AND THEY SUGGESTED THE CONSUMER REMOVE ALL THE WEATHER MATS, AND IF THAT DIDN'T WORK, REMOVE THE REGULAR MATS. THE CONSUMER STATED IT APPEARED TO HELP, BUT IT DID NOT CURE THE PROBLEM ENTIRELY. *JB

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