NHTSA Complaint #10595922 — 2011 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10595922
Vehicle 2011 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage 51,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

MY WIFE WAS DRIVING HER 2011 FORD EDGE ON THE HIGHWAY AT 60 MPH WITH ME AND ANOTHER PASSENGER WHEN ALL OF A SUDDEN THE CAR BEGAN TO DECELERATE VERY QUICKLY. MY WIFE SHOUTED THAT THE VEHICLE WOULD NOT RESPOND WHEN SHE APPLIED THE ACCELERATOR PEDAL. WE WERE IN FULL TRAFFIC AS CARS SPED BESIDE US AND CAME UP QUICKLY BEHIND US SLAMMING ON THEIR BRAKES TO AVOID HITTING US. I TURNED ON THE HAZARD LIGHTS AND TOLD HER TO TRY TO COAST OVER TO THE SHOULDER BECAUSE THE VEHICLE WOULD STILL NOT RESPOND. SHE HAD TO CUT OFF SEVERAL OTHER VEHICLES TO MAKE IT OVER TO THE SHOULDER BUT LUCKILY NO ACCIDENT OCCURRED. WHEN WE STOPPED, SHE AGAIN TRIED TO APPLY THE ACCELERATOR BUT STILL NO RESPONSE. SHE PUT THE CAR IN PARK AND TURNED OFF THE VEHICLE. SHE WAITED A FEW SECONDS AND STARTED THE CAR AND PUT IT BACK IN DRIVE. THE CAR FINALLY RESPONDED AND WE WERE ABLE TO MAKE IT HOME WITHOUT FURTHER INCIDENT. THIS WAS A VERY, VERY SCARY AND DANGEROUS SITUATION. THIS CAR IS WELL MAINTAINED AND ONLY HAD 51,000 MILES. WHEN THIS WAS HAPPENING, IT REMINDED ME OF THE TOYOTA INCIDENTS BUT INSTEAD OF ACCELERATING UNCONTROLLABLY ON THE HIGHWAY, WE DECELERATED UNCONTROLLABLY. I HOPE FORD LOOKS INTO THIS SITUATION MORE CLOSELY. *TR

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