NHTSA Complaint #10595024 — 2011 FORD F-150 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10595024
Vehicle	2011 FORD F-150
Component	ELECTRICAL SYSTEM
Date of Incident	February 12, 2014
Date Filed	May 30, 2014
Mileage	44,000 miles
Crash	No
Fire	Yes
Injuries	1
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

MY HEATED SEAT DRIVERS SIDE BECAME VERY HOT - CAUSING SMALL RED SPOT ON MY LEG. PULLED SEAT COVER WHICH HAD BECOME DISTORTED AND DISCOVERED HEATED SEAT ELEMENT HAD SHORTED OUT MELTING COPPER WIRING AND BURNING A HOLE IN FOAM SEAT CUSHION. ENDED UP REPLACING ELEMENT AND LEATHER SEAT COVER ON MY OWN JUST PARTS COST NEARLY $600. CONTACTED FORD CUSTOMER SERVICE THREE TIMES WITH NO RESPONSE. CHECKED GOOGLE SEARCH AND THERE ARE MANY PEOPLE HAVING ISSUES WITH THESE ELEMENTS. I SAVED COVER, AND ELEMENT AND HAVE PICTURES AVAILABLE. *TR

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