NHTSA Complaint #10593773 — 2012 DODGE RAM 2500
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10593773 |
| Vehicle | 2012 DODGE RAM 2500 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 21,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IA |
Consumer Description
I PURCHASED THIS VEHICLE FROM STEW HANSEN RAM ON APRIL 3, 2014. DURING THE PURCHASE PROCEDURE, I WAS NOT FULLY INFORMED OF THE EXISTING RECALL N49. IT WAS NOT UNTIL SEVERAL WEEKS LATER WHEN I RECEIVED AN EMAIL NOTICE OF AN OIL CHANGE BEING DUE THAT I FOUND OUT ABOUT THE RECALL, AS IT WAS INCLUDED IN THE MAINTENANCE NOTICE. I THEN FOUND OUT ABOUT THE PARTS UNAVAILABILITY. I WAS VERY CLEAR WHEN BUYING THE VEHICLE THAT I WOULD BE TOWING A TRAVEL TRAILER TO CA WITH IT THIS SUMMER. I BELIEVE THE DEALER WAS QUITE REMISS IN NOT INFORMING ME OF THE SITUATION PRIOR TO THE SALE. I ALSO BELIEVE IT SHOULD BE ILLEGAL TO SELL A RECALLED VEHICLE THAT HAS NOT BEEN REPAIRED, ESPECIALLY ONE WITH POTENTIAL LOSS OF STEERING CONTROL. THE DEALER HAS BEEN UNABLE TO PROVIDE A TIME FRAME FOR REPAIR. *TR
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