NHTSA Complaint #10593682 — 2011 KIA SORENTO

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10593682
Vehicle 2011 KIA SORENTO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 69,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

I HAVE BEEN EXPERIENCING MULTIPLE ISSUES WITH MY 2011 SORENTO NOT STARTING AT ALL OR ONLY STARTING WITH THE FOB IN THE CHARGER SINCE DECEMBER 2013. MORE RECENTLY I HAVE HAD ISSUES WHERE THE VEHICLE WON'T LOCK OR IT LOCKS AND THEN WON'T UNLOCK UNTIL I AM ABLE TO OPEN THE REAR HATCH MANUALLY AND THEN THE FOB WILL UNLOCK THE OTHER DOORS. YESTERDAY I WAS AT A GAS STATION AND MY FUEL DOOR WOULDN'T OPEN (NO CLICKING SOUND OR ANYTHING) UNTIL I STARTED THE CAR WITH THE KEY FOB IN THE CHARGER AND THEN I WAS ABLE TO OPEN THE FUEL DOOR WHILE IT WAS RUNNING. WHEN THE VEHICLE WON'T START WITH THE FOB IN THE CHARGER, I HAVE EITHER HAD TO USE THE "UNOFFICIAL" START METHOD WITH MY FOOT OFF THE BRAKE AND HOLDING IN THE START BUTTON FOR 15 SECONDS OR IF THAT DOESN'T WORK I HAVE HAD TO JUMP START THE BATTERY. MY LOCAL KIA DEALERSHIP TOLD ME THAT I NEEDED TO REPLACE THE CAR BATTERY BUT I REALLY DON'T FEEL THAT IS THE ISSUE BECAUSE THERE ARE SOME DAYS THAT THIS DOESN'T HAPPEN AT ALL. I AM SCARED THAT AT SOME POINT I WILL BE LOCKED OUT OF THE VEHICLE WITH MY CHILDREN INSIDE OR THAT I WILL BE STRANDED SOMEWHERE BECAUSE OF THIS ISSUE. AT THIS POINT I HAVE ONLY ONE WORKING FOB - I TOOK MY CAR IN TO THE DEALER AND EXPLAINED THAT ONE OF THE FOBS WASN'T WORKING BUT THEY TOLD ME (AFTER WORKING ON ALL OF THE RECALLS FOR 7+ HOURS) THAT THE FOB WAS FINE. SO, I DON'T EVEN HAVE A BACKUP KEY. *TR

Related Complaints for the 2011 KIA SORENTO

Other ELECTRICAL SYSTEM Complaints

#11716993 My 2011 Kia Sorrento caught fire while parked in my garage. Kia is saying it's not due to any recall they have and th...
#11713565 I was driving my car, while at a stop light I noticed some smoke coming from under my hood. I thought it might have b...
#11690083 I was driving and my Kia started over heating and smoking and smelled like plastic burning I got it towed to the Hend...
#11689607 The engine light comes on and then the wheel lock light will come on and the car will disengage from 4 wheel drive to...
#11681986 there are eight recalls on my car I do not trust dealerships I do not trust mechanics I work on my own car I have ver...

Recent Complaints for the 2011 KIA SORENTO

#11718095 SUSPENSION Subframe, in the rear, where lateral arms are connected completely rusted off from the rest of the subframe. The cont...
#11713565 ENGINE I was driving my car, while at a stop light I noticed some smoke coming from under my hood. I thought it might have b...
#11713565 UNKNOWN OR OTHER I was driving my car, while at a stop light I noticed some smoke coming from under my hood. I thought it might have b...
#11712727 AIR BAGS In a letter dated August 14, 2019, KIA advised that the warranty coverage for the driver's front airbag clock spring ...
#11709211 ENGINE The contact owns a 2011 Kia Sorento. The contact stated while driving approximately 60 MPH, the vehicle unexpectedly ...
Check any vehicle history by VIN - Free vehicle history report