NHTSA Complaint #10593627 — 2012 CHRYSLER 200

IN MARCH 2014 OWNER NOTED A PROBLEM WITH THE HVAC SYSTEM - NO HEAT WAS DELIVERED TO THE PASSENGER SIDE AIR VENTS OR HEATER VENTS IN COLD WEATHER. DURING ROUTINE OIL CHANGE MECHANIC NOTED SEVERE DISCOLORATION OF ENGINE COOLANT AND BUILDUP UP SLUDGE IN COOLANT EXPANSION TANK. TOOK VEHICLE TO DEALER FOR DIAGNOSIS. DEALER STATED THAT THE COOLANT HAD BEEN CONTAMINATED WITH THE ADDITION OF THE WRONG TYPE OF COOLANT. PER CHRYSLER STAR # S1207000008, DEALER FLUSHED COOLANT SYSTEM MULTIPLE TIMES AND COMMENTED THAT IF THAT DIDN'T WORK THEY WOULD HAVE TO REPLACE THE HEATER CORE, RADIATOR, OIL COOLER, AND EXPANSION TANK. WHEN REPAIRS WERE COMPLETED OWNER NOTED THAT THE TEMPERATURE OUTPUT FROM THE AIR AND HEATER VENTS WAS 20 DEGREES LOWER ON THE PASSENGER SIDE THAN THE DRIVER SIDE. DEALER STATED THAT REPAIRS WERE COMPLETE. OWNER IS IN PROCESS OF CONTACTING CHRYSLER TO HAVE HEATER CORE AND RADIATOR REPLACED. *TR